About us
Indications based on the Specified Commercial Transactions Act
| Online retailer | TAKUMI Global |
|---|---|
| Manager of operations | Hirohisa Kikuchi |
| Postal code | 028-3301 |
| Address | 77-11 Nakajimaazamaego Shiwa-cho Shiwa-gun IWATE. JAPAN |
| Shipping fees | Japan: \800 (except for Hokkaido and Okinawa, in which case, \1200) *Shipping fees to domestic destinations will be waived for purchases of \11,000 (tax included) or more. Overseas: The shipping fee is a flat \3500 for South Korea, Australia, United States, and fees fluctuate depending on the time current price of international mail from Japan to your country. We are sorry to say that we only ship to countries that can be reached via international mail service at this time. |
| On defective products | Please let us know of any defective products as soon as they arrive. We do not accept returns unless the product is defective. |
| Minimum order quantity | Minimum order is one product. |
| Delivery time | Delivery takes around a week to ten days. Each of our products are handmade; we ask for your kind understanding if delivery takes more than ten days. |
| Payment method | Credit card payment |
| Payment deadline | There is no payment deadline as we only accept credit card payments. |
| Deadline for returns | All returns must be made within seven days of delivery. |
| Return shipping costs | Shipping costs for returns for reasons other than TAKUMI Global error will need to be borne by you. Shipping costs for returns of defective products will be fully covered by TAKUMI Global. |
| Name of service | TAKUMI Global |
| Phone number | 019-676-6305 |
| Email address | kikuchi@takumi-gl.com |
| Website | http://www.takumi-gl.com/ |
Payment method
On delivery methods and shipping costs
| Yamato Transport | |
|---|---|
| Yu-Pack (Japan Post's domestic parcel delivery service) |
